CISCO IP PHONE & UNITY VOICEMAIL
Getting Started Manual
How to Use the Handset,
Speakerphone, and Headset
Adjusting the Handset,
Speakerphone, and Headset Volume
Adjusting the Height of
the Footstand
Placing a Call Using a
Telephone Number
Placing a Call Within
the NOCCCD
Redialing the Last
Number Dialed
Making Calls from the
Directory
Viewing or Dialing
Missed Calls
Viewing or Dialing
Received and Placed Calls
Making Calls from the
Campus Directory
Voice Mail Actions and
Options
Picking up Calls in
Your Group
Picking Up Calls
Outside Your Group
LCD Screen
Displays time, date, phone number, caller ID, line call status, and the soft key buttons
Line Or Speed
Dial
Opens a new line or speed dials the number on the screen.
Foot Stand
Adjusts the angle of the phone base.
Soft Keys
Menu options that change as you navigate through different screens.
On-Screen Feature
Bars
Provide access to voice mail, call histories, phone settings, network configurations, and status information.
Volume Bar
Increases or decreases the volume.
Function Toggles
Turn on/off headset options, mute, and speaker phone.
Scroll Key
Allows navigation through items displayed on LCD screen.
“ ?” Button
Displays online help for a phone key or function.
Getting
Started
Using
LCD Icons
The Cisco IP Phone provides cues
about its current status on the LCD screen. Often, the icons on the screen
change depending on the task you are currently performing with the Cisco IP
Phone.
Tips
These tips assist you in becoming more familiar
with the Cisco IP Phone:
• When accessing the Cisco IP
Phone options, note the number listed next to the option. You can simply enter
this number using the dialing pad to quickly access a feature.
• Explore
your phone by experimenting with the different functions and observing their
behavior. Use the user guide for instructions or refer to online help if you
are not sure what to do next.
• The more
soft key indicates that more options are available in a particular menu. Press
it to see the additional options.
• When
making an external call, always dial “9”.
How
to Use the Handset, Speakerphone, and Headset
You can place and answer calls
with the handset, speakerphone, or a headset. These sections describe their use
and how to adjust the volume of the call:
Using
the Handset
To place and answer calls with the handset,
simply lift the handset. To change from handset to speakerphone, press SPEAKER and hang up the handset.
Using
the Speakerphone
To place and answer calls using the
speakerphone, press SPEAKER. You can use the speakerphone with all Cisco IP Phone
features. To change from speakerphone to handset, lift the handset.
Using
the Headset
To place and answer calls using the headset,
plug the approved headset into the back of the phone base and press HEADSET.
Adjusting the Handset,
Speakerphone, and Headset Volume
To adjust the volume on the handset,
speakerphone, or headset:
Step 1 To increase or decrease the volume of your
handset, headset, or speakerphone, press the up or down volume button.
The volume buttons adjust the volume for the
currently active voice receiver.
Step 2
To save the volume setting for future calls,
press the Save soft key.
Adjusting the Height of the Footstand
Push in the foot stand adjustment
knob on the right side of the phone.
With the button depressed, adjust
the height of the phone.
Release the foot stand knob.
Customizing
Phone Settings
You can change various settings on
your Cisco IP Phone to ensure that the ringer volume, ring sound, and LCD
contrast are set appropriately for you. These sections describe the changes you
can make:
Adjusting
the Ringer Volume
To change the volume used by the ringer:
Step 1 Press the volume key to hear a sample
ring.
Step 2
While the ring plays, press the up or down
volume key to adjust the volume to the desired level.
Step 3
To save the ring volume setting, press the Save
soft key.
Changing
the Ringer Sound
To change the sound used by the ringer:
Step 1 Press the settings button.
Step 2
Select Ring Type from the Settings
menu. Press the Select soft key.
Step 3
Select Default Ring and press the Select
soft key.
Step 4
To scroll through the list of ring types,
press the scroll key.
Press the Play soft key to hear the
selected ring type.
Step 5
When you find the ring you want, press Select
and then press the OK soft key.
Step 6
Press the Exit soft key twice to save
your selection and exit the Settings menu.
Changing
the LCD Contrast
To improve the readability of the LCD, change
the amount of contrast:
Step 1 Press the settings button.
Step 2
Select Contrast from the Settings menu and press the Select soft key.
Step 3
Press the Up or Down soft keys
or the volume keys to set the desired intensity of the display.
Step 4
Press the OK soft key to accept your
changes.
Step 5
To save this contrast setting, press the Save
soft key and exit the Settings menu.
Making
Telephone Calls
Placing
a Call Using a Telephone Number
You can place a call with the Cisco IP Phone in
any of the following ways:
• Lift the handset and dial the
number.
• Press
the NewCall soft key and dial the number.
• If
using a headset, press HEADSET and dial the number.
• To use
the speakerphone, press SPEAKER and dial the number.
• Enter a
phone number and select the Dial soft key.
• If you
have a speed dial list, you can select the speed dial number and select the AbbrDial soft key.
Placing a Call
Within the NOCCCD
To place an internal call, dial
the 5-digit extension.
Answering
a Call
You can answer a call using the handset,
headset, or speakerphone.
• To use the handset, lift the
handset.
• To use
a headset, press HEADSET, and press the line button of the
incoming call.
• To use
the speakerphone, press the Answer soft key or the SPEAKER button.
Call
Waiting
The Cisco IP Phone 7960 allows you to answer an
incoming call while on another line.
Step 1 During
an active call you will hear a beep signaling an incoming call. The incoming
call will be viewable on your phone screen.
You may choose not to answer the call and allow it to roll over to
voicemail.
Step 2
Press the Answer soft key and your 1st line will automatically be placed
on hold.
Step 3
After completing the call press Resume and you will be connected to the
1st line.
|
Note: You may toggle between the two lines by
using your up & down scroll button highlighting each call and pressing Resume. |
Ending a Call
To end a call:
• If using the handset, hang up the handset or press the EndCall soft key.
• If using the headset, press the EndCall soft key. This method also works for all speaker modes.
• If using the speakerphone, press SPEAKER .
Muting a Call
While on a call, you can mute the handset, headse